TERMS & CONDITIONS POLICY

Latest Update: September 27th, 2023.

  1. Introduction/General

This Webstore, including, without limitation, all trademarks, and products (“Content”) are owned and controlled by Beautiful Soul Corp. All rights in the Content are the sole and exclusive property of Beautiful Soul Corp. Unless otherwise specified, this Webstore and Content are for Your personal and non-commercial use only. You may not, without Beautiful Soul Corp. express written agreement, use, transfer, copy or otherwise reproduce or modify any part of this Webstore, the Content or any source HTML code in any form or by any means (electronic, mechanical or otherwise).

  1. Changes to These Terms and Conditions

Beautiful Soul Corp. may make changes to these Terms from time to time, which will be effective when posted on this Webstore. Beautiful Soul Corp. will not notify You directly/personally of any changes to the Terms; as such, it is encouraged that You check this Webstore regularly for any updates to these Terms. It is expected that You will read these Terms fully prior to any purchase, and your continued use of this Webstore following the posting of changes will mean You accept those changes. You will be subject to the policies and Terms in force at the time that You order product(s) from Beautiful Soul Corp., unless any change to those policies or these Terms is required to be made by law or a government authority (in which case it may also apply to orders previously placed by you).

  1. Electronic Communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

  1. Intellectual Property/Webstore Content

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).  Beautiful Soul Corp. may make changes to these Terms from time to time, which will be effective when posted on this Webstore. Beautiful Soul Corp. will not notify You directly/personally of any changes to the Terms; as such, it is encouraged that You check this Webstore regularly for any updates to these Terms. It is expected that You will read these Terms fully prior to any purchase, and your continued use of this Webstore following the posting of changes will mean You accept those changes. You will be subject to the policies and Terms in force at the time that You order product(s) from Beautiful Soul Corp., unless any change to those policies or these Terms is required to be made by law or a government authority (in which case it may also apply to orders previously placed by you).

  1. Third-Party Property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by Beautiful Soul Corp. We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

  1. Responsible Use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website to publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited. You may not reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes any portion of or access to this Webstore.

  1. Registration and Passwords

You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password at support@beautifulsoul.store .

  1. Refund and Return policy

At Beautiful Soul Corp. we strive for complete customer satisfaction. We make sure that every order shipped goes through a vigorous quality control protocol before being shipped. Due to the nature of our products, we do not accept exchanges any used candles cannot be returned or refunded. However, we will replace any product that arrives damaged due to shipping. Please provide images of the damages and email us at orders@beautifulsoul.store with your order number.

Please double check your shipping address before placing your order.  Once your order is placed it is extremely difficult to make any changes. If you happen to make a mistake during checkout, we will try our best to rectify it, but this is a time sensitive issue. Please send us an email as soon as possible to orders@beautifulsoul.store to see if we can make the appropriate changes.

  1. Webstore Product Descriptions

Beautiful Soul Corp. and BeautifulSoul.store attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. Occasionally there may be information on our Site that contains typographical errors, price errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

  1. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension, or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any products that You have come to rely on, are permanently discontinued. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

  1. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

  • This website or our products or services will meet your requirements.
  • This website will be available on an uninterrupted, timely, secure, or error-free basis.
  • The quality of any product purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is meant to constitute legal, financial or medical advice of any kind. If you require advice, you should consult an appropriate professional. The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter in which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website. Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products on the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

  1. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date. We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services. For a full description of our privacy policy click here.

  1. Export restrictions / Legal compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. 

  1. Cancellation & Delivery

Cancellation- Unless otherwise stated upon placing Your transaction in the product description, or in the checkout. You may cancel Your purchase of the product(s) at any time prior to receiving an order confirmation for any reason by emailing a notice of cancelation to orders@beautifulsoul.store After this time we will do our best to cancel your order but cannot guarantee, and then becomes the sole responsibility of bearing the cost. If Your item has already shipped, it is too late to cancel your order.If you receive an order with damages please see Beautiful Soul Corp. Refund Policy set out in Section 8 above.

Delivery- Beautiful Soul Corp.  will make best efforts to fulfill Your order by the delivery date, or estimated delivery date, however, it is understood that circumstances outside of Beautiful Soul Corp. control may delay fulfillment or delivery, including, but not limited to: high-order volumes, holidays, weather, , preorder delays, manufacturing delays for preorder product, and shipping delays from our shipping services.

  1. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, and/or commence legal action against you.

  1. Placing Orders

By placing an order through this Webstore, You warrant that You are legally capable of entering into binding contracts; and You are at least 18 years old. If You are under the age of 18 years and/or are not capable of entering into binding contracts but wish to use this Webstore, a parent or guardian should accept these Terms on Your behalf. Follow the onscreen instructions on this Webstore to place an order. Items which You select for purchase will automatically be placed in Your “shopping cart.” To remove an item from Your “shopping cart”, simply click on the “remove” (or similar) button next to the item as it appears in Your cart.  Once You have pressed the “checkout” (or similar) button, You will be asked to provide certain information to allow Beautiful Soul Corp.  or a service provider engaged by Beautiful Soul Corp. to process Your order (including Your selected payment method and credit card, PayPal, e-wallet or other payment details). Beautiful Soul Corp. cannot change any information on an existing order once it has been processed, including but not limited to, the shipping address, billing information, size, item and/or quantity. If You wish to cancel Your order and place a new order with different information, products, or quantities, please follow the Cancellation Policy (set out in Cancellation policy as applicable, Section 14). You will receive an order summary confirmation on screen and/or by email (as long as You have provided Beautiful Soul Corp. with a valid email address) acknowledging that Beautiful Soul Corp. has received Your order – this does not mean that Your order has been accepted. Your order represents an offer to Beautiful Soul Corp. to purchase a particular item which is accepted by Beautiful Soul Corp. only when Beautiful Soul Corp. sends You an email (“Dispatch Confirmation”) confirming that the particular product has been dispatched. Beautiful Soul Corp. may reject, modify, or cancel Your order for any reason prior to shipping Your order. If Beautiful Soul Corp. rejects Your order after payment has already been taken, Beautiful Soul Corp. will provide You with a full refund. Shipping and delivery dates for Your order are not guaranteed unless otherwise specified. All shipping timelines are estimated. Beautiful Soul Corp. is not liable for delays due to carrier, regardless of shipping method. If You have selected a trackable shipping method at checkout, You will receive tracking information via the email You provided with Your shipping information. Shipping delays will occur if an incorrect address is provided at the time of checkout. Beautiful Soul Corp.  is not responsible for any lost packages due to Your provision to Beautiful Soul Corp. of an incorrect shipping address at the time of checkout. If the package containing the product(s) You ordered is returned to Beautiful Soul Corp. due to a shipping error, will contact You, via the email You provided with your shipping information, for an updated address to send the product(s) and shipping costs will be incurred by You for such an error. If Beautiful Soul Corp.  does not receive a response within ten (10) business days of contacting You, Beautiful Soul Corp. reserves the right to refund and cancel Your order. If You have ordered multiple items within a single order, Beautiful Soul Corp.  reserves the right to ship Your order once all items become available for shipping.

  1. Indemnification

You agree to indemnify, defend, and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs, and expenses relating to or arising out of such claims.

  1. Damaged, Incorrect or Incomplete Orders

If Your order arrives damaged, incorrect or incomplete, please contact Beautiful Soul Corp. at orders@beautifulsoul.store If Your ordered product(s) arrive damaged, photograph evidence will need to be attached to Your email. Once Beautiful Soul Corp. receives the photographs of the damaged product(s), Beautiful Soul Corp. will issue You a replacement product(s). If your product(s) are no longer available, you will pick a similar priced product(s).If Your ordered product(s) is/are not what You ordered please send photographs to orders@beautifulsoul.store. Once it is confirmed that the mistake was on the part of Beautiful Soul Corp. We will then send you the correct product at no cost to you. All we ask is for you to return the product(s); we will send you a return label via email.

  1. Payment

Beautiful Soul Corp.  may accept some or all of a variety of payment options, including but not limited to Visa, MasterCard, American Express, Discover, PayPal, and other e-wallets. Prices appear on this Webstore and exclude sales tax unless otherwise stated. Beautiful Soul Corp. may change the prices for products at any time by posting new prices on this Webstore. By paying with Your credit or debit card, or any other payment method, You confirm that the card is yours and that there are sufficient funds or credit available to cover the charges. Product prices displayed may exclude delivery charges (which may also include handling, packaging, and other costs in addition to carrier fees), which may be added to the total amount and will be calculated and displayed on screen prior to You submitting Your payment details or finalizing your order. Typically, the purchase will appear on Your credit card or bank statement under the applicable store name, or as Beautiful Soul Corp. If You have any questions about what to expect on Your credit card statement, please contact orders@beautifulsoul.store. It is always possible that, despite Beautiful Soul Corp.’s best efforts, some of the items listed on this Webstore may be incorrectly priced due to a website error. Beautiful Soul Corp. will usually verify prices as part of Beautiful Soul Corp. dispatch procedure so that, where a product’s correct price is less than Beautiful Soul Corp. stated price, Beautiful Soul Corp.  will charge the lower correct amount when dispatching the product to You. If a product’s correct price is higher than the price stated on this Webstore, Beautiful Soul Corp.  will usually, at Beautiful Soul Corp.’s discretion, either contact You for instructions before dispatching the product, or reject Your order and notify You of such rejection. Beautiful Soul Corp.  is under no obligation to provide the product to You at an incorrect (e.g., lower) price, even after Beautiful Soul Corp.  has sent You a Dispatch Confirmation.. Beautiful Soul Corp. may use a third-party service provider to process payments but will ensure that any payment processor engaged by Beautiful Soul Corp.  will use security to encrypt credit or debit card data. Beautiful Soul Corp. will check all transactions for signs of fraud and may use a third-party service provider to do so. If Your order is flagged for fraud, Your order will be delayed, and eventually a representative will contact You to verify Your information. Please contact orders@beautifulsoul.store with any questions related to Your order if You are notified it is flagged for fraud.

  1. Technical Problems

Occasionally, technical problems may delay or prevent delivery of a purchased product. In such event, Your sole remedy will be either a replacement product or a refund, as determined by Beautiful Soul Corp. or the relevant third-party supplier as appropriate. Beautiful Soul Corp. will not be liable to You for failures, defects or delays in delivery caused by Your provision of incorrect information.

  1. International Orders; Import Duty

Products ordered from this Webstore for delivery outside the United States or Canada may take up to eight (8) weeks from the ship date to arrive at the designated destination. Products ordered from this Webstore for delivery outside the United States may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Further, You shall be responsible for any local pickup or specified delivery with Your local postal service. Beautiful Soul Corp. has no control over these charges and local requirements and cannot predict their amount. Please contact Your local customs office and post office for further information before placing Your order. You must make sure that You comply with all applicable laws and regulations of the country for which the products are destined. Beautiful Soul Corp. will not be liable for any breach by You of any such laws.

  1. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

  1. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Canada. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Canada. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

  1. Contact information

This website is owned and operated by Beautiful Soul Corp. if you would like to contact us regarding these Terms and Conditions you can by emailing us at the following address info@beautifulsoul.store