When Will My Order Ship?

Once you place an order, it will be confirmed within one business day via email. Our typical shipping time is 48 hours for in-stock merchandise. In the rare event we are out of stock of an item you have selected, please allow 5-7 business days for us to pour and dry your candle before we ship them out. You will be notified via email along with a tracking number once the items have been shipped. Orders place on the weekend or any statutory holiday (USA/Canda) will be processed on the next available business day. When the order is ready to be shipped, you will receive another email containing tracking information and delivery date. If you have ordered multiple items and one of them is out of stock, please note that your entire order will ship once the item is in stock which could be 2-3 weeks. We strive to fit all your purchased contents into one box.

 

We reserve the right to change or modify your shipping selection. This may be done to better meet the requirements of the items desired, to allow for a more expedited shipping option, and to better serve and protect the shipping contents.

Do You Offer Free Shipping 

We offer free shipping on all orders over $125 within the continental United States and Canada. If using a discount code, the total order must be over $125 to qualify for free shipping.

Do You Offer International Shipping?

We currently offer international shipping to only the following countries, in-addition to the United States and Canada, we also ship to:  Austria, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. If your country is not listed above, we may in the future offer shipping to your country. Please join our email list to be notified thank you.

All international shipping orders will be priced accordingly at checkout based on your priority selection. Products ordered from this Webstore for delivery outside the United States or Canada may take up to eight (8) weeks from the ship date to arrive at the designated destination. Products ordered from this Webstore for delivery outside the United States may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Further, You shall be responsible for any local pickup or specified delivery with Your local postal service. Beautiful Soul Corp. has no control over these charges and local requirements and cannot predict their amount. Please contact Your local customs office and post office for further information before placing Your order. You must make sure that You comply with all applicable laws and regulations of the country for which the products are destined. Beautiful Soul Corp. will not be liable for any breach by You of any such laws.

 

What Happens If My Order Arrives Damaged?

Please inspect your order carefully upon arrival and let us know within 7 days if any significant damage occurred in transit. Please provide images of the damages and email us at orders@beautifulsoul.store with your order number.